Shipping with Australia Post
J&M Vault ships orders throughout Australia using Australia Post services. Available shipping options and the final postage charge are calculated at checkout using the delivery address and the size, weight and contents of the order.
Parcel Post and Express Post
Where available, customers may be offered Parcel Post and Express Post at checkout. The options shown can vary according to the destination, parcel details and services available through Australia Post.
Processing and dispatch
Orders are prepared and packed as promptly as possible. Once an order has been dispatched, tracking information will be sent to the email address used at checkout when tracking is included with the selected service.
Protective packaging
Trading cards and sealed products are packed with collector care. Packaging may include sleeves, rigid protection, team bags, cardboard reinforcement, bubble protection or suitable parcel packaging depending on the order.
Delivery timeframes
Australia Post delivery estimates are provided as a guide and may be affected by the destination, peak periods, severe weather, service disruptions or other circumstances outside our control.
Address accuracy
Please check your delivery address carefully before completing checkout. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or been dispatched.
Missing or delayed parcels
If tracking has not updated or a parcel appears delayed, contact us at admin@jandmvault.com.au with your order number so we can assist with the appropriate Australia Post enquiry.