How we handle personal information
J&M Vault collects personal information that is reasonably necessary to operate our online store, process orders, provide customer service and meet legal and business obligations.
Information we may collect
This may include your name, email address, billing and delivery address, order details, communications with us, device information and information generated through your use of the website. Payment information is processed through Shopify and its payment providers; J&M Vault does not directly store complete card details.
How information is used
Information may be used to process and deliver orders, communicate about purchases, prevent fraud, improve the store, respond to enquiries, maintain records and comply with applicable laws.
Service providers
We may share information with service providers where required to operate the store, including Shopify, payment processors, Australia Post, technology providers and professional advisers. These providers may process information in accordance with their own privacy practices and legal obligations.
Cookies and analytics
The website may use cookies and similar technologies to keep the store functioning, remember preferences, understand website use and support marketing or analytics features enabled through Shopify.
Access, correction and questions
For privacy questions or to request access to or correction of personal information we hold, email admin@jandmvault.com.au.